Process
Data Recovery Procedures
Follow these simple steps, if and when a hard drive crash happens
With any Hard disk failure, please do the following
Turn off the computer, if your hard drive is making any clicking noises or any unusual sounds at all. Shutting your PC or Mac down ensures that no further damage occurs to the drive or data. Remember that in this situation, rebooting can literally kill your hard drive if it is physically damaged already. Never attempt to fix the problem yourself.
Packaging instructions
- Place the damaged media/drive in an anti-static bag.
- Wrap the drive securely in two layers bubble wrap.
- Make sure to place the media in a robust shipping box.
- Ensure the media is static.
- Email back to us or enclose request form, with the package or call us on before sealing the box.
Data Recovery Procedures
Fill up our data recovery service request form Service Request form Or you can fill up the form in our office if you are coming down personally. A REQUEST ID will be generated upon submission of the online form.
Pricing Guide, Free evaluation No Data no charge
We do not charge any cost for evaluation. We do not hide any costs whatsoever and all costs will be made known up front right after evaluation which comes free. Upon evaluation, a quote will be generated and sent to the customers for confirmation before any work is done.
Interface
The disk could be IDE, SATA or SCSI, ranging from a few gigabytes (GB) to a few terabytes (TB) from different manufacturers. For instance, it is a well-known fact that SCSI disk is harder to recover than IDE disk.
Size
It is also more difficult to recover data from a larger disk capacity as the magnetic density, the number of read-write heads and the level of technological complexity increase with disk capacity.
Model
It is also not surprising that certain disk models are extremely difficult to service due to the manufacturing technology, material, and methodology.
Failure Modes
The hard disk may fail logically or physically. In general, it is harder to service a physically damaged disk and hence the cost of recovery will be higher.
Types Of Operating System
The operating system is many and varied. Recovering data from a UNIX file system will be more difficult and costly than from a windows operating system. Some recovery may even involve “legacy” system and may need to be treated as a special project.
User's Attempts
Unsound attempts by the users to rescue the data very often cause the data media to suffer more damages. Very often, in order to recover data from damaged media, earlier user’s action has to be reversed and this may add additional costs as a result.
Special User's Requierment
Some recovery jobs may have special requirements. For instance, the disk could be from a special machine and therefore one may need to recover the booting operating system besides the data. In other instance, besides the normal disk failure.
Follow This 5-step procedure to recover your important Data
